Sunday, February 5, 2023

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Singapore-Bound Flight takes off, leaves over 30 passengers behind at Amritsar Airport, DGCA orders probe

Singapore-bound flight: In a rare incident Singapore-bound flight on Wednesday has left Amritsar airport three hours before its scheduled time, leaving behind over 30 passengers at the airport.

Directorate General of Civil Aviation (DGCA) has ordered investigation into the matter that why and how a Singapore flight took off hours ahead of schedule, leaving 30 people at the Amritsar airport.

The investigation was started by the aviation regulatory authorities when a Scoot Airline flight that was initially scheduled to leave the Amritsar Airport on Wednesday at 7.55 p.m. took off at 3 p.m., hours before that time. As a result, there was an uproar at the airport, and those who had been left behind protested. They filed a complaint with the appropriate authorities at the airport.

When airport authorities contacted airline representatives, they learned that the customers had been notified via e-mail of the change in flight schedule.

When airport authorities contacted airline representatives, they learned that the customers had been notified via e-mail of the change in flight schedule.

“Approximately 280 people were supposed to travel to Singapore, but 253 people had their flights rescheduled, leaving more than 30 passengers behind,” the director of the Amritsar airport informed ANI.

The Amritsar Airport authority and Scoot Airline, a Singaporean low-cost carrier and fully owned subsidiary of Singapore Airlines, have both been contacted by the DGCA for more information.

All customers were notified of the change in timing by email, said the airline.

All customers were notified of the change in timing by email, said the airline.

According to an airport official who spoke to ANI agency, the travel agency who purchased tickets for a party of 30 people failed to advise them (the passengers) of the change in flight timings, and as a result, the airline only carried the passengers who arrived on time.

A similar occurrence, involving a Go First flight departing for Delhi and leaving behind 55 passengers who were travelling there via shuttle bus, was also recently reported from Bengaluru airport.

The Chief Operation Officer of Go First Airlines was sent a show-cause notice by the DDCA asking him to provide justification for not taking enforcement action against the company for failing to uphold regulatory requirements.

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