Robotics have become increasingly prevalent in the food service sector, with restaurants and cafes globally integrating them into various operations such as serving, bussing, and food preparation. Recently, a video emerged online depicting a humanoid robot waitress serving patrons at a Chinese hotpot restaurant. Nevertheless, the story takes an unexpected turn.
Upon closer inspection, it becomes apparent that the “robot” waitress in the video is a real woman. She cleverly imitates robotic movements while serving food to customers at the Chinese hotpot restaurant.
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Opinions on the innovative concept varied widely: while some admired its creativity, others found it unsettling. Confusion also arose regarding whether the waitress was a robot or a real woman. One user asserted, “That’s a human! A robot wouldn’t need to mimic robot-like movements. The repetitive back-and-forth gestures are typical of robotic appearances. With enough exposure, it becomes evident.”
Another commenter remarked, “I’d prefer not to have that around while I’m eating.” A third observer noted, “That’s actually a woman. She’s gained popularity by attracting customers to the restaurant through her portrayal as a humanoid robot.”
A fourth commenter chimed in, stating, “She’s a real woman who has studied robot movements. It’s all for the customers’ amusement.”
Restaurants worldwide are increasingly turning to robots to complement their workforce, particularly for tasks like delivering meals to tables. These robots are anticipated to streamline manual processes traditionally handled by human staff, thereby enhancing service efficiency and overall productivity.
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