New Delhi: The hotel, Roseate House in Aerocity, Delhi, near IGI Airport, has filed an FIR against one of its guests who lived in the hotel for almost two years and left without paying the bill of Rs 58 lakhs.
The FIR was lodged by Vinod Malhotra who is an authorised representative of Bird Airports Hotel Private Limited and operated Roseate guest Ankush Dutta stay.
FIR states that Prem Prakash, the hotel’s head of the Front Office Department, who was authorised to set room prices and had access to the hotel computer system to track all visitors’ dues, allowed Dutta’s extended stay to violate hotel policies. The hotel’s management suspects Prakash received a monetary reward from Dutta for allowing him to overstay by manipulating the hotel’s in-house software system.
According to the hotel, Dutta checked in on May 30, 2019, and reserved a room for one night. He was due to leave the next day, May 31, but he kept extending his stay until January 22, 2021.
According to hotel policy, if a guest’s pending outstanding dues exceed 72 hours, they shall be brought to the attention of the CEO and Financial Controller for their information and instruction. However, Prakash failed to send Dutta’s dues to the hotel’s CEO and FC.
FIR said, “The scrutiny of the record of the alleged officials of the hotel revealed that they created several fake and false pending bills to benefit Ankush Dutta by adopting various ways like removing room nights from his bills, transferring his debits into the bills of other guests’ bills, using settled bills of other guests by incorporating his name in the bill, etc.”
The hotel also saw that Dutta paid three cheques of Rs 10 lakh, Rs 7 lakh, and Rs 20 lakh on various dates, but all of them bounced, and Prakash did not bring this to the attention of the hotel management. The hotel has urged strong legal action against the perpetrators because “they have committed criminal offences, criminal breach of trust, cheating, forgery, and falsification of accounts.”
A preliminary investigation by IGI police revealed that the offences were made out on the surface, and they are now looking into the case further.
