Sunny Priyan
Reflect the other person's gestures, tone, or posture to build instant rapport and trust.
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A well-timed pause after a question can make silence do the talking.
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Using someone's name in conversation increases their attention and creates a feeling of connection and respect.
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Link a specific emotion or reaction to a word, gesture, or phrase to influence behavior over time.
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Start with a small request to increase the chances of the person agreeing to a larger one later.
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Reframe the situation to turn obstacles into opportunities.
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