New Delhi: A Vande Bharat passenger travelling from Bhopal to Gwalior tweeted a photo of food served on a train, where he found a cockroach in roti. The passenger identified as Subodh Pahalajan shared several photos of roti with dead cockroaches in it.
The tweet reads, “@irctcofficial found a cockroach in my food, in the vande bharat train. #Vandebharatexpress #VandeBharat #rkmp #Delhi @drmbct.”
@IRCTCofficial found a cockroach in my food, in the vande bharat train. #Vandebharatexpress#VandeBharat #rkmp #Delhi @drmbct pic.twitter.com/Re9BkREHTl
— pundook🔫🔫 (@subodhpahalajan) July 24, 2023
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In reply, Railwayseva replied, “We did not intend for this unpleasant experience. Appropriate actions will be taken to ensure that such incidents will not repeat. Please share your PNR and mobile number preferably in Direct Message (DM) with us. – IRCTC Official.”
We did not intend for this unpleasant experience. Appropriate actions will be taken to ensure that such incidents will not repeat. Request you to share PNR and mobile number preferably in Direct Message (DM) with us.
– IRCTC Official https://t.co/utEzIqB89U
— RailwaySeva (@RailwaySeva) July 24, 2023
While addressing the passenger, a user wrote, “Hey, did you forget to put the picture of fresh food received from @irctcofficial catering service? Please do share that picture also and do take some time to appreciate the people who worked on your complaint & came up with answers, food & apology. #IRCTC.”
And I really appreciate it and also I’m happy that Indian railways took up the matter seriously and came up with some solutions.
But do you think the solution is apt.?
To some extent yes!
But unfortunately the vendor was just fined 25k .
Do you think that is justified.— pundook🔫🔫 (@subodhpahalajan) July 28, 2023
In reply to this he said, “And I really appreciate it and also I’m happy that Indian railways took up the matter seriously and came up with some solutions. But do you think the solution is apt.? To some extent yes! But unfortunately, the vendor was just fined 25k. Do you think that is justified?”
Netizens Reaction
While sharing his experience a user wrote, “I always travel with Shatabdi just to get relax of buying from here and there and so I can eat peacefully but after seeing this I am sure that I am going to select NO FOOD always. Why should anyone pay 394 rupees which is huge for this kind of food?” Another user wrote, “Cleanliness, hygienic food and punctuality difficult to expect, Vande Bharat or normal train best is to take food from home or get it from trustworthy places. There are no quality checks and irrespective of what IR ppl say, they will take some special fine and continue the same.”
