New Delhi: A passenger who was travelling with Indian Railways tweeted and complained about the food quality served by the Indian Railway Catering and Tourism Corporation (IRCTC).
The user was identified as Bhumika, a homoeopathic doctor. She tagged the IRCTC’s account and questioned why, following fare increases, travelers were still receiving the “same awful quality meals.”
The post was captioned, “Have you ever tasted your own food, IRCTC? Will you ever give such bad quality and taste to your own family and children? It tastes like food for prisoners. Ticket prices are increasing day by day but you are providing same bad quality food to your customers.”
Have you ever tasted your own food @IRCTCofficial ? Will you ever give such bad quality and taste to your own family and children? It tastes like food for prisoners. The ticket prices are increasing day by day but you are providing same bad quality food to your customers. pic.twitter.com/GJYJ0eWfXP
— Bhumika (@thisisbhumika) February 12, 2023
In reply to her tweet, the IRCTC replied, “”This post is not targeting any IRCTC train staff. It’s not the food staff fault. They are just doing their job by delivering us IRCTC food. The food staff members came to refund our money and it wasn’t their fault.”
She included a picture of the thali, which had two different kinds of vegetables and some rice, that was served on the train. She stated in a subsequent tweet that the post was not intended to attack IRCTC employees and that she had been granted a refund.
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