OnePlus ‘Green Line’ Issue: The persistent “green line” issue, which has been affecting certain OnePlus users, has now been officially acknowledged by OnePlus itself. The company has responded by unveiling a groundbreaking solution in the form of a lifetime screen warranty. This step aims to resolve the “green line” problem that has been troubling users of specific OnePlus devices equipped with AMOLED panels.
Lifetime Screen Warranty for Affected Users
OnePlus has taken a proactive stance to rectify the situation by offering a lifetime screen warranty to users in India grappling with the “green line” anomaly. This initiative particularly covers owners of OnePlus 8 Pro, OnePlus 8T, OnePlus 9, and OnePlus 9R models. Users who encounter the “green line” issue on their OnePlus 8 and OnePlus 9 series devices will receive comprehensive screen repair coverage under this lifetime screen warranty program.
Official Statement from OnePlus
The official statement from OnePlus regarding this lifetime screen warranty reads:
“We recognize the inconvenience that this issue has caused our affected users, and we sincerely apologize. In line with our unwavering commitment, we urge users to visit the nearest OnePlus service centre for a thorough device diagnosis. We are pleased to announce that affected devices will receive complimentary screen replacements. Additionally, for select OnePlus 8 and 9 Series devices, we are providing users with a voucher that offers a substantial percentage of the device value. This voucher can be used to upgrade to a new OnePlus device. In view of the current situation, we are delighted to introduce a lifetime screen warranty for all impacted devices. We appreciate your understanding and continued support.”
Upgrade Incentives and Discounts
Notably, users visiting OnePlus Exclusive Service Centers are being apprised of potential upgrade incentives. Telegram user @docnok63 shared notices highlighting this upgrade opportunity. Users facing the “green line” issue can opt to exchange their affected devices for newer OnePlus models, with the condition that the purchase is made via the OnePlus India website. For those selecting the India-exclusive OnePlus 10R, an additional discount of Rs 4,500 will be granted through a voucher.
If you are grappling with the “green line” problem, OnePlus is here to offer a reliable solution with its lifetime screen warranty, ensuring a seamless experience for its users.
