Filing your Income Tax Return (ITR) is now more convenient with ClearTax’s new WhatsApp-based ITR filing service.

This solution is designed to simplify the tax filing process, particularly for the over 2 crore gig workers in India who frequently miss out on tax refunds due to the complexities involved.

ClearTax’s innovative service utilizes artificial intelligence to provide a smooth, chat-based experience via WhatsApp. It supports ITR 1 and ITR 4 forms, making tax filing easier and more accessible for a broader audience, including many low-income taxpayers.

Key features of the WhatsApp-based ITR filing solution include:

• Supported Forms: Currently supports ITR 1 and ITR 4 forms.
• Multilingual Support: Available in 10 languages, including English, Hindi, and Kannada, to ensure broader accessibility.
• Secure Payments: Incorporates a secure payment system, enabling users to complete the process directly within WhatsApp.
• Easy Data Submission: Allows users to submit information through images, audio, and text, simplifying the data collection process.
• AI Assistance: Utilizes advanced language models to provide instant help and guide users through each step.
• Optimal Tax Regime: The AI system identifies the most advantageous tax regime for each user to maximize savings.

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Here’s how to use the WhatsApp-based ITR filing service:

1. Start the Conversation: Save the ClearTax WhatsApp number and begin a chat by typing “Hi.”
2. Choose Your Language: Pick your preferred language from the 10 available options, including English, Hindi, and Kannada.
3. Provide Basic Details: Enter your PAN, Aadhaar, and bank account information when prompted.
4. Submit Necessary Documents: Upload images or send audio/text messages to provide the required documents easily.
5. Guidance from AI Bot: Follow the AI bot’s step-by-step instructions to complete the ITR 1 or ITR 4 forms.
6. Review and Edit: Check the pre-filled form, make any necessary edits, and confirm your details.
7. Secure Payment: Finalize the process with a secure payment directly through WhatsApp.
8. Receive Confirmation: After submission, you’ll get a confirmation message with your acknowledgment number.

Archit Gupta, founder and CEO of ClearTax, highlighted that the new WhatsApp solution addresses a significant gap in tax compliance that has long affected India’s workforce. He emphasized that the service not only simplifies tax filing but also promotes financial empowerment. By offering the service on WhatsApp, ClearTax aims to eliminate technological barriers and make it easier for millions of hardworking Indians to claim their refunds with just a few taps on their phones.

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