New Delhi: Former India cricketer Irfan Pathan slammed Vistara airlines after having a bad experience with the company.
Pathan wrote on Twitter, “Today, I was travelling to Dubai from Mumbai by Vistara Flight UK – 201. At the check-in counter, I had a very bad experience. Vistara was involuntarily downgrading my ticket class which was a confirmed booking. I was made to wait one and half an hour at the counter for a resolution. Along with me, my wife, my 8-months old infant and 5 years old child also had to go through this.”
“The ground staff were rude and giving various excuses. Infact, couple of passengers also had to go through the same experience. I don’t understand why they oversold the flight and how is this even approved by the management? I would request the concerned authorities to take immediate action on these incidents so that no one has to go through the same experience as I did,” he added.
Captioning the text-photo, Pathan wrote, “Hope you notice and rectify @airvistara”
— Irfan Pathan (@IrfanPathan) August 24, 2022