Nearly a decade after its launch in 2014, the National Highways Authority of India (NHAI) has initiated the ‘One Vehicle, One FASTag‘ program. This initiative is designed to ensure that each vehicle utilizes only one FASTag for Electronic Toll Collection, preventing the use of multiple FASTags by the same vehicle owner.
The objective of the program is to enhance the efficiency of the Electronic Toll Collection system and prevent inconveniences caused by delays at toll plazas. The NHAI emphasized that sometimes FASTags are intentionally not affixed to the vehicle’s windscreen, leading to unnecessary delays and inconvenience for other highway users.
The NHAI highlighted the success of FASTag in revolutionizing the Electronic Toll Collection system, with a penetration rate of around 98 percent and over 8 crore users. As part of the initiative, all vehicle owners are now required to update the Know Your Customer (KYC) details associated with their FASTags. Failure to update this information by January 31 will result in the deactivation of the FASTag, even if it has a sufficient balance.
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Documents required for KYC update
As per the Reserve Bank of India’s guidelines, the following documents are required to complete the KYC (Know Your Customer) process for FASTag: Passport, Voter’s ID, Aadhar Card, driver’s license, PAN card, NREGA card (signed by an official of the State Government)A copy of the registration certificate of the vehicle Passport-size photograph of the vehicle owner.
How to update kyc online
These documents are necessary to ensure the accurate and secure identification of the vehicle owner and to comply with regulatory requirements for the FASTag system. To update your FASTag’s KYC details, visit the bank branch that issued it. Complete the KYC update form provided by the bank, and make sure to include copies of the mentioned documents. After submitting the form, the bank will proceed to verify your KYC details and update your FASTag accordingly.
For any inquiries related to your FASTag, you can contact NHAI representatives through the toll-free helpline at 1033. NHAI FASTags are available for purchase at most toll plazas. Once you acquire the FASTag, link it to your bank account and ensure there is a sufficient balance. The minimum recharge amount for FASTag is Rs 100, and the maximum is Rs 1 lakh for a full-KYC account.
