The Kerala Government has rolled out K-Smart (Kerala Solutions for Managing Administrative Reformation and Transformation) in panchayats following its successful implementation in corporations and municipalities. This initiative aims benefit citizens by making government services more accessible, transparent and faster. Kerala Chief Minister Pinarayi Vijayan launched the initiative on Thursday. He stated that the governance becomes meaningful only when everyone experiences its benefits. Vijayan added that K-Smart is an effort to realise this vision.
“Governance becomes meaningful only when everyone gets to experience its benefits. There are some stubborn individuals who refuse to address genuine demands out of sheer obstinacy,” Vijayan said during the launch.
He stated that his government’s aim was to implement a system that works uniformly across the state.
“The government is making intense efforts to change that mindset. Not all employees in offices are negligent, many work with a sense of social responsibility. But there is a section more interested in their personal agendas and in implementing things the wrong way,” he added.
K-SMART Services
The K-SMART has now been launched in Panchayats. All services will be available within minutes through this initiative. The “K-SMART” aims to provide comprehensive services online, from birth to death, enhancing efficiency and transparency within Local Self Government Institutions. There is a mobile app and web based solution where all services will be integrated.
These services will be available in municipalities, corporations and all tiers of panchayats:
Civil Registration (Birth, Death, Marriage Registration)
Business Facilitation (Licenses for Trade and Industries, Paramedical Registrations)
Property Tax
User Management
File Management System
Finance Module
Building Permission Module
Public Grievance Redressal
Meeting management
“The second phase of K-SMART is now being rolled out after its successful implementation in corporations and municipalities. People evaluate the government through the services provided by local self-governments. Times are changing, and the civil service, too, must evolve accordingly. That’s the government’s vision, and expanding K-SMART to all panchayats is a step in that direction,” he said.
Kerala Local Self Government Minister MB Rajesh added that services will now be at the fingertips of citizens. He stated, “Through K-SMART, services will be available within moments. This project represents a technological leap that directly impacts local bodies and the people of Kerala. Services will now be at the fingertips of citizens. Red tape in office files will be eliminated, and corruption can be curbed,” Rajesh said.
“Files will be processed efficiently and quickly. K-SMART will help make office services accessible 24×7. It’s a transformative system that will revolutionize and redefine local governance in Kerala,” Rajesh said.
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