New Delhi: The Indian Railways’ passenger reservation system will reportedly be revamped soon with the intention of removing “malafide users” who utilise bogus identification from the system.

After a Grant Thorton report is made public, the Indian Railways’ overhaul of its passenger reservation system (PRS) will begin. The government-owned Indian Railway Catering and Tourism Corporation (IRCTC), which oversees ticketing, catering, and tourism services for the Indian Railways, tasked the consultant with auditing the current system and making recommendations for improvements, according to Mint.

The Indian Railways’ system for booking tickets has improved over the years, but it is still rather cumbersome to use. The advent of e-reservation in 2005 improved the experience, however because of the new system’s popularity, the server can occasionally become overloaded with excessive traffic.

The prospective redesign will concentrate on increasing the PRS’s capacity and facilitating more transactions simultaneously. By adding new functionalities, the main application and underlying infrastructure would be strengthened, according to the Mint article.

Additionally, the system would be improved with checks to screen out “malafide users” with false IDs who abuse it and exploit weaknesses to conduct transactions like bulk-buying emergency Tatlkal tickets.

Additionally, the IRCTC website and servers would be strengthened and upgraded as part of the makeover in order to better handle increased traffic.