Actor Manchu Lakshmi Prasanna, or Lakshmi Manchu, has been making headlines for recently criticizing Indigo Airlines, accusing them of harassment during a security check. She claimed that the staff was rude while inspecting her baggage and said that a fellow passenger had to leave their bag behind due to delays caused by the airline. On Monday, she shared a series of tweets against the airline, highlighting the staff’s irresponsibility towards her luggage, which was not appropriately secured, and accusing the security personnel of harassing her.
Lakshmi’s Tweets About Her Experience
In her initial tweet, Lakshmi stated that the airport staff set her bag aside during the security check and refused to let her open it to reveal the contents, insisting on doing it themselves. She posted the message that reads: “My bag pulled aside and @IndiGo6E and they won’t let me open my bag. They insist to do it or else my bag will be left in Goa, someone help!!! Flt 6e585.. this is ridiculous, and the staff is being extremely rude”
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She then added that, despite her request, they did not attach the security tag to the bag in her presence. Expressing her frustration, she wrote: “This is harassment @IndiGo6E after all that they did not even put a security tag in front of my eyes. In spite of insisting that they would do so if anything is missing, I doubt Indigo will take any responsibility. How is this even possible to run an airline like this? Holding the airlines accountable for any missing items from her bag.”
In her third and last tweet, Lakshmi stated that passengers were being stopped for cutlery checks, and one co-passenger had to leave her luggage behind because it wasn’t checked in on time. She wrote: “They pulled people aside for sleep apnea machine! Spoon fork and knife cutlery ! One of the girl had to leave her luggage cos they couldn’t go thru her bag on time!!!!!! Ok I’m done! @IndiGo6E loves making you feel violated…”
Finally, she recently posted a video showing her bags improperly locked and without tags, writing: ” I rest my case @IndiGo6E”
I rest my case @IndiGo6E 💔💔 pic.twitter.com/1AXPbumRm7
— Manchu Lakshmi Prasanna (@LakshmiManchu) January 27, 2025
Indigo’s Reply To These Posts
In her first tweet, Indigo Airlines replied, “Ma’am, we understand the inconvenience you experienced this morning. As per our records, your checked-in bag was detained by the airport security, deployed by the airport operator, due to strict regulations on carrying prohibited items in check-in luggage. (1/2)”
To complete their explanation, they later wrote, “We appreciate your cooperation with our team and the security personnel in resolving the matter, ensuring the bag could be cleared for check-in. Thank you for your understanding, and we wish you a pleasant flight. ~Team IndiGo (2/2)”
People have criticised the airline for the situation and suggested that she fly with a different airline. She responded, “What to do they have the best timings!”
