Mumbai: Expansion and upgradation of Phase 1 and Phase 2 of the Security Checkpoint Area (SCP) at T2 Terminal of Mumbai International Airport Limited (MIAL) have been completed creating additional space to boost capacity, resulting in lower wait time and increased convenience for the passengers.
Union Minister of Civil Jyotiraditya M. Scindia had directed Mumbai International Airport Limited (MIAL) to complete the expansion and upgradation in 3 Phases wherein Phase 1 has been completed on 31st March 2023, and Phase 2 on 30th June 2023. This has created additional space to increase the capacity of the terminal, ensuring ease for passengers and thereby helping reduce congestion.
In line with the recovery and resilience shown by the Indian aviation sector against the global COVID-19 pandemic, the country has seen a huge surge in daily passenger traffic which has resulted in the creation of an aspirational India which is willing and ready to fly.
In response to this demand, MIAL in consultation with the Ministry of Civil Aviation and BCAS has outlined a comprehensive plan to augment capacity and upgrade the first-of-its-kind Integrated SCP facilities for enhancing the passenger experience and ease of travel at Terminal 2 of Chhatrapati Shivaji Maharaj International Airport (CSMIA), Mumbai. This strategic initiative is designed to enhance processing capacity, reduce wait times, and provide a seamless yet secure travel experience to passengers. The first phase of this work started in September 2022 and two of the three phases have been successfully completed and have started demonstrating the desired results.
To further enhance the experience, CSMIA has deployed ushers to guide passengers and provided priority lanes for senior citizens, passengers with children/ infants, and specially-abled passengers.