EPFO achieved a historic high of 2.16 crore auto-claims settlement so far during the current financial year, up from 89.52 lakh in 2023-24, Union Minister of State for Labour & Employment, Shobha Karandlaje informed Lok Sabha on Monday.
The minister in a written reply in the Lok Sabha informed that the auto-mode claims are processed within three days. Employees' Provident Fund Organisation (EPFO) has taken several steps to streamline the process of claim settlement.
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For auto mode processing of advance claims, the amount limit has been enhanced to Rs 1 lakh. Further, in addition to illness/hospitalization advances, the advances for housing, education and marriage are also enabled for auto mode processing.
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What Else For EPFO?
"Now, 60% of advance claims are processed are in auto mode," the minister stated in her written reply. Member details correction process has been simplified, and members having Aadhaar-verified UANs can make corrections in their IDs themselves, without any EPFO interventions.
"At present, about 96% corrections are being done without any EPF office intervention," the minister further stated. Moreover, as high as 99.31% claims are now received in online mode, without any requirement to visit the field office. In 2024-25, as on March 6, 2025, 7.14 crore claims have been filed in online mode.
"In transfer claim submission requests, the need for employer's attestation of Aadhaar-verified UANs has been done away with. Now only 10% of transfer claims require member and employer's attestation," the minister stated.
The minister apprised the Parliament that EPFO has also provided de-linking facilities to the members, whose EPF accounts have been erroneously/fraudulently linked by the establishments. Since its launch on January 18, 2025, more than 55,000 members have de-linked their accounts till the end of February 2025.
Certain upfront validations have been developed to guide members about eligibility/admissibility of claims to ensure that members do not file ineligible claims.
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